ITALIAN KITCHEN

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FAQs

PREGO!

SHOP ORDERS + DELIVERY

Frankie’s trading hours during second lockdown are Friday and Saturdays ONLY.

Pick up + delivery between 2–6pm.

All Casa orders placed through our shop are to be placed before 8pm to guarantee delivery on the next Frankie business day. You will be contacted by our team for delivery.

Contactless delivery requires a minimum order of a $60 for delivery. FREE DELIVERY for orders over $150. Click & collect is also available from us in Cremorne. 

I HAVE OVER $60 IN MY CART. WHY CAN'T I CHOOSE THE DELIVERY OPTION?

If you have placed an order over $60 and there is no option for delivery, it could be because your area falls out of our delivery catchment zone. You may still click and collect your order from us in Cremorne.

CAN I STILL ORDER OFF THE FRANKIE MENU?

For the next 6 weeks, Ms Frankie is going FULL CASA MENU ONLY. It’s our beautifully thought out, heat & serve in your own home menu, designed for you and the family. Enjoy a full Frankie ISO 2.0 a casa experience!

DO WE CATER FOR EVENTS?

Yes, we do! See a full list of our events on our Event page.

Do we do private lunch functions?

Private Lunch functions of 40+ can be booked Tue–Sat. We offer a sharing style set menu at $55pp which includes shared antipasti, pasta with shared sides & if you’re feeling sweet + a cannoli for $5pp If you’re looking for a lighter option, we have a $45pp shared menu option also. 

How private is private?

For a more intimate yet private dining option, we have a large dining room with two areas that can be sectioned off using a long, dramatic, sheer curtain for privacy with an exclusive feel. 

We can cater our Frankie Uno and Frankie Duo event options in this arrangement also. Go to our Events page for more information.

Do we take bookings?

Yes we sure do, of all sizes and requirements. 

All bookings of 12+ are on a sharing style set menu at $65pp. Included is shared antipasti, pasta with shared sides and shared dessert boards. If you’re looking for a lighter option, you can choose to skip the dolci for $55pp instead. 

How many people can you seat?

Our largest exclusive event offering is FRANKIE WEDDINGS or A FULL FRANKIE AFFAIR, both seating 110 people and allows for 180 people to stand. 

Include our exclusive laneway and for an event catering up to 250 people. This is an indoor + outdoor option with festoon lighting, little marble tables and a street festa vibe in our street art filled laneway behind. 

Please note: a permit is required for laneway use and can take up to 12 weeks.

Can we book your front courtyard?

Our front courtyard is available to book in the summer months. 

The courtyard area is a flexible, casual al fresco space. Best suited for drinks and snacks and casual stand-up get-togethers for groups of 30–40 people.

Can you bring your own cake?

Yes you can. Ms. Frankie also have either Cannoli cake or Tiramisu cake options available upon request–just like nonna made it! Let us know in advance.

WHERE CAN I PARK?

There is plenty of on street parking in the evening. We have two major paid car parks in the area – Kangan Tafe car park located on Cremorne St and one on Stephenson St. 

Cremorne by day can be a little more difficult, so we suggest public transport to Richmond Station (100m walk from Ms. Frankie), using the suggested paid car parks, or Uber straight to our door

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